1. GENERAL PROVISIONS
CANDLE FORMS respects the privacy of any user accessing its website(s); therefore, the company is committed to protecting its existing or potential customers, applicants, and visitors.
This current Privacy Policy (“Privacy Policy”) explains the processes of collecting, storing, protecting, and organizing customer information obtained by the company.

2. YOUR CONSENT
BY ACCESSING AND/OR USING THE WEBSITE, YOU AGREE TO THE TERMS AND CONDITIONS SET FORTH IN THIS PRIVACY POLICY, INCLUDING THE COLLECTION AND PROCESSING OF YOUR PERSONAL INFORMATION (AS DEFINED BELOW).
IF YOU DO NOT AGREE TO ANY OF THE TERMS STATED HEREIN, YOU MAY REFRAIN FROM USING THE WEBSITE.

3. HOW WE COLLECT PERSONAL DATA
Information collected from your activity on the CANDLE FORMS website
When you access the CANDLE FORMS website, the Company automatically begins collecting the following general data (including, but not limited to):
• HTTP headers
• Internet Protocol (IP) address
• Cookies
• Web beacons and pixel tags
• Browser fingerprint data
• Software and hardware configuration data
• Date and time of access to the website and services
• Geolocation data
• Other types of personal information necessary to perform transactions under the website terms and conditions
• Personal information received by the Company from CANDLE FORMS Partners in accordance with the contracts signed between the Company and the Partner, as well as between you and the Partner.
We will use the information we collect about you for the following purposes:
• To create and maintain your account;
• To allow you to log in to CANDLE FORMS;
• To inform you regarding your account and/or services provided by CANDLE FORMS;
• To manage our marketing relationships, which include but are not limited to:
o Understanding your interests and preferences to assist our marketing communication and advertising goals, allowing us to share more relevant information with you;
o Using your anonymized data to display advertisements on social media platforms such as Facebook or other third-party websites. Information shared with these platforms is anonymized to protect your personal data;
o Analyzing the website and our services to continuously improve them, develop new features, and ensure the efficient operation of CANDLE FORMS services, including participating in pilot test versions of the website;
o Detecting and reducing fraud and credit risks.
Information collected within your Personal Area on the CANDLE FORMS website
When you register real and/or demo accounts with CANDLE FORMS, the Company collects the following types of data:
• Personal information you provide to comply with the company’s terms and conditions, such as name, phone number, age, residential address, and email address;
• Payment information;
• Identification document details (passport or national ID card).
We will use the information we collect about you for the following purposes:
• To verify your identity and perform compliance checks required by applicable laws and regulations concerning anti-money laundering, fraud, sanctions, and politically exposed persons (“Know Your Customer” obligations);
• To contact you for additional information and/or documents, as well as for matters relating to your account;
• To assess suitability or eligibility for the products and services we offer through the website, including—but not limited to—using our services or products (e.g., email, push notifications, SMS, or online messaging channels), to inform you about CANDLE FORMS news, new features, special offers, promotional announcements, customer surveys, and to assist with operational requests such as password resets.
Please refer to the “Email Notifications” section in your Profile settings to learn how to manage or change your communication preferences.
• To assess your credit risk;
• To evaluate your risk rating based on parameters determined by CANDLE FORMS;
• To maintain administrative records related to our business;
• To secure your account, including (but not limited to) performing two-factor authentication and applying other security measures;
• To provide notifications regarding your account, general updates, market updates, and other marketing materials.
4. HOW WE MAY SHARE YOUR PERSONAL INFORMATION
The Company may disclose the personal information we hold about you to the following:
• Our group companies and affiliates;
• CANDLE FORMS service providers, including IT hosting companies;
• Banks, other financial institutions, and credit reference agencies;
• Payment service providers;
• Third-party companies involved in any actual or potential corporate transaction, such as a merger, joint venture, consolidation, or asset sale involving CANDLE FORMS;
• Professional advisors such as lawyers, accountants, auditors, financial, and other professional consultants;
• Regulatory bodies, including tax authorities;
• Law enforcement agencies, courts, and other relevant judicial authorities.